FIPA: Your Service Point.
FIPA places the highest value on an excellent service culture that includes personal contact and professional project management. Just call us! We’ll happily provide the appropriate information, service or product you require.
The FIPA Service Set against standstill.
At FIPA, service is always individualised and at the customer’s level. This is the way to find solutions to any problems relating to vacuum, lifting and End-of-Arm-Tooling technologies.
Our FIPA services:
Take advantage of our training courses and seminars. No matter where. Whether in the training room at our headquarters in Ismaning or at your premises. Whether you need training for a small group or the entire organisation, our training is personal and tailored to your requirements. You decide the topics.
Tests & loan equipment
Are you interested in a FIPA product and would like to ensure that it is also the right one? In that case, FIPA offers a range of no-cost services:
- Send us your workpiece samples for cutting, lifting and suction trials. Afterwards you will receive a detailed report of the tests performed.
- If you would like to carry out your own tests, we would be pleased to offer you our equipment on loan.
- During live demonstrations – of our tube lifters, for example – you will have the opportunity to try our products under supervision. Demonstrations can be held either at FIPA in Ismaning or at your company’s premises.
At FIPA we love challenges. Our trained staff have a wide range of products at their disposal which allows different solutions and meets your specific requirements.
Installation & commissioning
The FIPA installation service ensures that components and systems work properly. FIPA personnel will install the equipment on your premises and hand it over ready for use.
FIPA ensures optimized operational workflows in your company – and also when it comes to installing new systems and products. Thanks to our weekend installation service, we can fit in with your busy calendar.
Satisfy your thirst for knowledge by accessing our webinars. They focus on application knowledge – not product sales. We will offer soon quarterly webinars on exciting technical topics, from the basics of vacuum technology to gripper assembly. For future reference, webinars are going to be available free of charge in our media library. The main points are also summarised in FIPA white papers. Compressed knowledge, delivered free to your mailbox.
Service package with extended guarantee
Extend the FIPA warranty. The Gold, Silver and Bronze service packages guarantee peace of mind and trouble-free operation of FIPA lifting technology components and vacuum pumps.
Stock items ordered before 4 p.m. (CET) will be despatched the same day.
Our skilled technical support team is available Monday to Friday 7 a.m. to 6 p.m. (EST) (919 – 6519888)